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Problem Note 54897: The SAS® Download Manager "Resume" selection does not function correctly

DetailsAboutRate It

The SAS Download Manager 1.60 Resume functionality does not function properly. If you stop the download process or if the download process is interrupted, choosing to resume the download fails.

Examples

When you start the SAS Download Manager, a dialog box appears, showing Download in Progress:

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Clicking Stop Download Process of course stops the process. Then, if you start the SAS Download Manager again and click Resume, as shown below, the process fails.

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The Download Interrupted dialog box appears:

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Or you might encounter 404 errors like the following:

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To Correct the Problem

  1. In the SAS Download Manager dialog box (shown earlier), do not click Resume. Instead, click New Download to begin the download process.
  2. Allow the download process to complete without stopping it.
  3. When prompted for the download location, specify the same location that you were already using. The download should continue where it left off.
  4. Click Yes, when you see this message:
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Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Download ManagerSolaris for x641.601.619.4 TS1M09.4 TS1M2
Linux for x641.601.619.4 TS1M09.4 TS1M2
HP-UX IPF1.601.619.4 TS1M09.4 TS1M2
64-bit Enabled Solaris1.601.619.4 TS1M09.4 TS1M2
64-bit Enabled AIX1.601.619.4 TS1M09.4 TS1M2
Windows 7 Professional x641.601.619.4 TS1M09.4 TS1M2
Windows 7 Enterprise x641.601.619.4 TS1M09.4 TS1M2
Microsoft Windows Server 2012 Std1.601.619.4 TS1M09.4 TS1M2
Microsoft Windows Server 2012 R2 Std1.601.619.4 TS1M09.4 TS1M2
Microsoft Windows Server 2012 R2 Datacenter1.601.619.4 TS1M09.4 TS1M2
Microsoft Windows Server 2012 Datacenter1.601.619.4 TS1M09.4 TS1M2
Microsoft Windows Server 2008 for x641.601.619.4 TS1M09.4 TS1M2
Microsoft Windows Server 2008 R21.601.619.4 TS1M09.4 TS1M2
Microsoft Windows 8.1 Pro 32-bit1.601.619.4 TS1M09.4 TS1M2
Microsoft Windows 8.1 Pro1.601.619.4 TS1M09.4 TS1M2
Microsoft Windows 8.1 Enterprise x641.601.619.4 TS1M09.4 TS1M2
Microsoft Windows 8.1 Enterprise 32-bit1.601.619.4 TS1M09.4 TS1M2
Microsoft Windows 8 Pro x641.601.619.4 TS1M09.4 TS1M2
Microsoft Windows 8 Enterprise x641.601.619.4 TS1M09.4 TS1M2
Microsoft® Windows® for x641.601.619.4 TS1M09.4 TS1M2
z/OS1.601.619.4 TS1M09.4 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.